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Quality in Organisations

Quality means different things to different people. A person centred organisation will invest in creating a culture of quality. This means investing in initiatives to improve the quality of the service, regularly checking at how well we are doing from different perspectives, and putting safeguards in place.

There are 4 specific questions that we can ask when thinking about the quality of person centred plans:
Is planning happening
Is it happening right
Is it changing peoples lives
Is it changing services


 

For more information
Please contact juliel@helensandersonassociates.co.uk