How fast things change? In less than one month we have
reviewed our position on the next phase of the implementation of
the Personalisation Journey so that we cover 'depth' and 'breadth'
across the organisation.
Breadth means that everyone will be using
person-centred thinking tools in their role, and managers will use
Progress for Providers for managers to self-assess how they are
using the person-centred thinking tools themselves, and with their
team. It includes managers consistently using Positive and
Productive Meetings, Person-Centred Supervision and an annual
appraisal. We are also working towards everyone we support having
an annual person-centred review.
Depth refers to the 3 regions where we are
implementing full Individual Service Funds.
We have decided to take a whole organisation,
multilayered approach. This was not a decision that
was taken lightly but was in recognition that this was not
something that people should wait for……….'coming to a place
near to you soon' is simply not an option. This is something
that should be happening for everyone; people we support are
entitled to make choices and decisions about how they live their
lives and our employees are entitled to be well supported and given
opportunities to maximise their potential.
So we have a new plan, a new project manager and a new project
team and our first meeting scheduled. One of the lessons we learnt
from the previous journey was the need for clarity around roles and
expectations and so we have given much thought to this in
developing our plan.
The next month or so will be about some of the practicalities of
such a huge task…………when I think about it can become quite
daunting! Essentially this is a huge change management
programme requiring people to work in different ways. There
are many theories about change management but one of the absolutes
is that it is never easy to change behaviours and cultures. I am so
pleased we have a new project manager!
One of the first tasks is how we communicate our intentions to
everyone and so we will be paying significant attention to a
Communication Strategy. At times like this it never hurts to
revisit Kotter's 8 steps to successful change.