Person Centred Thinking

On this page you will find examples of person centred thinking tools. When we put together the tools of appreciation, with important to and important for, we call this a one page profile. We call this a plan when it has actions as part of it.

Person centred thinking can be used to build a person centred plan (Essential Lifestyle Plan) over time. The person centred thinking tools were developed by the Learning Community for Person Centred Practices
and the Inclusion movement


A summary of Person Centred Thinking Tools

Summary of PCT tools


Person Centred Thinking Minibook

The Person Centred Thinking Minibook is availiable from the HSAPress website or by calling 0161 442 8271.


The Best of Both Voices - Person Centred Thinking and Advocacy

by Julie Lunt and Jonathon Bassett


The Best of Both Voices

In this booklet the approaches are used to help advocates to think about people in a person centred way. These approaches can be used with anyone. People do not need to be able to use words to communicate.


This books is available from the HSA Press website or by calling 0161 442 8271.


Papers and Articles

Using person centred thinking to transform Wiltshire's day support service.

This paper explains how Wiltshire County Council's Day Support Service is using person centred thinking tools and person centred planning to put the individual at the heart of their work so that they are truly supporting them in the way they are wanting to be supported, and how creating one page profiles to make their services more responsive to individual wishes and aspirations, to meet the Government's Valuing People and Putting People First agendas.

To view this paper see the downloads box on the left.

Using person centred thinking for people with Epilepsy.

This paper shows how a nursing team in Wiltshire have personalised the care they deliver for people with epilepsy, by using the person centred thinking tool - the doughnut sort to address the confusion around care staff responsibilities.

To view this paper see the downloads box on the left

What is Person Centred Thinking and Planning?
For people being supported by services, it is not person centred planning that matters as much as the pervasive presence of person centred thinking. If people who use services are to have positive control over their lives, if they are to have self directed lives within their own communities then those who are around the person, especially those who do the day to day work need to have person centred thinking skills. Only a small percentage of people need to know how to write good person centred plans, but everyone involved needs to have good skills in person centred thinking, in the value based skills that underlie the planning.

To view this paper see the downloads box on the left.


One Page Profile to Person Centred or Support Plan

The process of building from a one page profile to a person centred plan has been developed from the best practices of a whole number of people involved in the work of facilitating, delivering and training person centred approaches. This paper focuses on developing a one page profile into a person centre plan. A paper by Max Neill, Helen Sanderson and Gill Bailey.

To view this paper see the downloads box on the left.

How Well Do I Know and Use Person Centred Thinking Tools?
A table that outlines what the tool is, what it can be used for, and what could i do to use this tool more and learn about it?

To view this table see the downloads box on the left.

Using Person Centred Thinking to Implement Dementia Care Mapping: a paper by Alison Morley, Diane Redburn, Wendy Jennison, Jackie Mascall, Jane Fryer, Helen Sanderson and Gill Bailey.

Hull City Council had been developing its workforce so staff had practical person-centred thinking skills and tools to help them deliver more personalised services. Some of those who undertook the training were also experienced in Dementia Care Mapping: a process that helps professionals observe life through the eyes of a person with dementia. They saw that the two approaches could be combined to provide rich, high quality information to enable people with an advanced dementia express themselves. This in turn could help the staff who support them deliver more personalised care.

Buckinghamshire also have two people trained by Bradford University in Dementia Care Mapping. Their personcentred planning lead Jackie Mascall worked with mapper Jane Fryer and the local mental health trust's clinical psychology lead Jane Fossey to develop a training programme that enables care homes to achieve a more personalised approach when developing care plans. This programme includes person-centred thinking tools, following on from Jackie's work on the 'Practicalities and Possibilities' programme in 2008.

Gill Bailey, lead on person-centred thinking and older people at training and development consultancy Helen Sanderson Associates, delivered Person-centred thinking training in both Hull and Buckinghamshire, and worked with people in both areas to connect and share what they were trying. This paper draws that learning together and demonstrates how person-centred thinking tools can enable Dementia Care Mapping to deliver significant change for people who need care and support, and the teams who deliver that support.

To read this paper see the downloads box on the left.

Habits for Highly Effective Staff- Using Person-Centred Thinking in day-to-day work

To really make a difference to someone's life - and to ensure they have more choice and control- staff supporting them need to participate in an ongoing loop of listening, learning and action.

This can be done through habitually using person-centred thinking tools. These are the foundation of change and they can help staff to learn what matters to an individual; what good support looks like; and how an individual communicates their choices and makes decisions.

Through using person-centred thinking, staff can think about their role in the individual's life and how they can bring about action. They can analyse what life is like for the person now, what is working for them and not working, and what needs to change. Then staff can continue to learn about what is important to and for an individual and how to balance the two.

This short paper for managers and staff offers seven different ways to build good habits that can help achieve the outcomes or changes that people want to see in their lives.

It assumes people have undertaken person-centred thinking training and suggests ways that this training can be embedded into day-to-day practice.

They may not work for everyone, but are worth trying. This paper also comes with an invitation to give feedback in order to develop a range of free, downloadable resources that help make person centred thinking a habit for staff.

To read this paper see the downloads box on the left.

To read a one page summary and download free resources that support this paper, see the Habits for Highly Effective Staff page.



A podcast called Definitions.

What is meant by person centred approaches, thinking and planning? Michael Smull talks with Helen Sanderson.


Examples and Stories

Examples of Best Practice used with CSCI.

Communication Charts:

General Example
Communication Dictionary
Anna - Decision Making Agreement and Communication Chart

One Page Profiles:

Rebecca - Human Resources Team
Tony - Regulation Inspector
Sue - Social Worker

From One Page Profile to Working / Not Working.
Marie's Working / Not Working.
Presence To Contribution.
Katie's Person Centred Plan.
Tim's Person Centred Plan.
Alice's Good Day / Bad Day.
Jane's Learning Log.