Leadership

We work with leaders of organizations to embed person centered practices in the day to day work of the organisation.

Want to become "trusted advisors" within the organisations they lead.

 

Papers and Articles

Becoming a Person Centred System - A brief overview of what we are learning in the USA and UK

Michael Smull, Mary Lou Bourne and Helen Sanderson (2009)

A variety of agencies, in many different locations across the US and UK, have engaged with us in a set of efforts that have evolved over time. At each location the goal has been consistent: to create person centered systems that support person directed services. The learning from working toward that goal has changed the approach. What follows is a brief overview of the evolution of the approach and the key lessons. Because this is a brief overview, much is left out and will be described in subsequent publications. Some of the central ideas of the effort are:

• Changes in rules and practice should be driven by learning what is and is not  working in supporting individuals
• Using a small set of value based skills at all levels of the system will drive change throughout the system
• Using these skills in conjunction with selected quality management and organizational development tools will improve quality of life and increase organizational effectiveness and efficiency.

In this paper we describe the evolution of these efforts, making change at all levels of the system through listening, and the critical role of 'system managers'.

To view this paper see the downloads box on the left.

 

What are we learning about Person Centred Organisations?
A document that explores how person centred planning has significantly developed over the last five years, there has been an increased recognition that organisations providing support also need to change. Written by Richard Williams and Helen Sanderson.

To view this document see the downloads box on the left.